Posts Tagged: youtube


5
Oct 09

Internet Advertising Passes TV in UK

It is a milestone that actually doesn’t surprise anyone working in online/new media–but it is here nonetheless the IAB reports that online advertising has surpassed tv in the UK.  The IAB further comments: “The UK remains the world leader in terms of market share for online, with the medium accounting for 23.5% in the first half of 2009. The results signal a significant restructure of marketing budgets as advertisers follow their audiences online and look to the internet for even more measureable and accountable methods.”

Great quote from the Guardian piece on this event: “The milestone marks a watershed for the embattled TV industry, the leading ad medium in the UK for almost half a century. It has taken the internet little more than a decade to become the biggest advertising sector in the UK.” It sure seems like the last ten years have been the warm-up to the more revolutionary impact of internet technology.

Times Online points out something interesting: “Interruptive formats, which include pop-up adverts, fell by 9 per cent to £6.8 million.” Yes, pop-ups, pop-unders and other annoying stuff is not that productive or brand endearing for advertisers.

But I really wonder if the internet is gaining faster than tv is just losing audience. TV programming seems lost and confused–or US driven here in the UK.  (although the BBC series on Darwin is awesome). We have Virgin cable at home and I think I spend more time looking for something to watch than actually watching something. (actually maybe I need a digital set-top box recorder).

We believe that online will accelerate its dominance over print and TV in 2010 and beyond. The media landscape will change completely, forever when more people start browsing from their slick new HD TV’s–watching HD video from YouTube. TV will just be something embedded in a browser. The Convergence is upon us soon enough. Yet, the main driver is the pace, immediacy and interactive nature of online. You can have multiple threads of activity and you get relevant stuff faster. And online is portable to iPhones (=ubiquitous).

From the content creation side, the big difference between online and TV/print is the cost of production and distribution. It is hard to see how the established media players can compete against the longtail armed with HD video cameras, DSLRs–and their passion. Distribution cost are zero! (ok maybe $100/year if you use Blip.tv)  It should not be a shock that advertisers are looking to move to the new wave of reach, relevance and interaction. Sure, the reach is not the same, but really that just means the advertisers need to change how they buy if they want to find the right brands to support.

Of course we see Heritage Key as an example of the innovative edge of new media. It is a content-oriented community with real-time social web interaction. It is a web2.0 plus virtual.  The site adds value to real-world travel and education in an entertaining, sticky manner. People can share their travel adventures to ancient world places and make their own discoveries.

But we are not alone at all. There are other sites to study that have strong UGC and innovative interactive applications–look at Livestrong with their Daily Plate ( and you can check other Demand Media sites here). Or look at the podcasters like Cali over at Geek Brief TV running very tight, focused, regular video.  On the grand scale, it is also very interesting to watch how CNN is mixing broadcast with online in a serious way.

It would be really interesting to look at demographic data for the under 25’s to see where the online hours/week compares to TV viewership. If I had to guess it would be 10 hours plus online and 1-2 TV per week.

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2
Oct 09

YouTube: Did We Help Answer Your Question?

Well, it is sorta nice that YouTube/Google  asked a follow-up on the scare the gave us about shutting down our YouTube account–But, it looks like auto-respondo-bot . Let’s see if they can start to react to and deal with some of their responsibilities as a major force on the web.  I still am surprised (or maybe eyes opened now) that Google is so hard to contact and seems impenetrable to deal with support issues. But that does create opportunities for new companies to step in and offer service and related services. Check post here about how to deal with YouTube for Publishing Video.

Auto-respondo-bot survey from Google/YouTube support machinery. Nice to get asked, but are there any people at Google that will do something?

Auto-respondo-bot survey from Google/YouTube support machinery. Nice to get asked, but are there any people at Google that will do something?

It was particularly alarming to get shutdown without any notice. And it made me realize just how vulnerable we are to the Google machine.  Losing access to Google accounts would mean losing emails, chats, documents as well as break a lot of stuff on our sites. What really regulates Google and what would really stop them from more random actions?

In fairness, YouTube is serving billions of video streams per day and it sure seems like there is a lot of drama associated with all of this. Nonetheless, there seems to be a greater expectation on someone as powerful as Google to at least 1) not make random actions 2) advise about possible mistakes or network issues 3) offer some way to talk to someone who might know what to do. Even Microsoft does this–charging you by the minute on calls.

We did even think to ourselves about how good we are at communicating with our communities/users. In fact, we are not so great at this either. Our scale is tiny compared to Google, but the issues are still there.  How can you respond to people in a timely, fair way at web-scale?

We think about using our site of course. We use Twitter, Facebook, Flickr and YouTube as main outreach.  Also the virtual experience allows for more direct–albeit less scalable interaction.

The auto-respondo-bots have their place. But it seems that there should be more human attention somehow.

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1
Oct 09

Best Way to Publish Videos on YouTube

Ok, so our scare about losing our entire YouTube channel is over–after 12 hours of downtime and still no info from YouTube. See details here. YouTube is such a major part of the web today, so you almost have no choice but to publish your video content there. But what is the best way to do this and how can you protect your assets along the way?

The video publishing process has a few important elements:

  • Hosting — where the video is stored and how people can stream it
  • Transcoding — converting the original HD show into various formats so people can view it on their choice of device
  • Embedding — allowing other bloggers to insert your video into their blogs to add value and also drive traffic back
  • Search = Findability — remember most traffic comes from Google these days, so make it Google-friendly
  • Distribution – what other channels can your show zap across to reach as many viewers as fast as possible.

The biggest recent change in Video publishing on the web has been that Youtube allows you to post a 1-gig, 10 minute HD file. This was a big move and dented most/all of the competitive services. Google of course also crawls YouTube and weights popular videos high on results page.

But as we are aware now, YouTube is not organized for good/any customer/publisher user service, so now the competitive offers are about service and support unsurprisingly.

We hear a lot of great stuff about Hulu, but they only stream within the US at this time. Also they seem to be more oriented around the big studios, tv channels. So I had a look at some of the other options including Vimeo and Blip.tv .  While they both seem to have about the same publishing offer as YouTube, Blip has recently pumped up its capability for bigger distribution and even some hope for monetization support.

You could of course try to host your own video using server/hosting/player combo including Longtail JW Player, or Flowplayer. If anyone has any experience with these it would be great to know how good/bad these options are. If you are going to go on your own, then you need to have a good hosting contract (with unlimited bandwidth!).   The main benefit is that your content would only be available from your site/servers, but then again you might lose the audience hitting the other platforms.

Our feeling right now is that actually YouTube is not driving that much traffic to http://heritage-key.com, but Google is. So probably we are sending more of our traffic to YouTube right now, then the other way around–but we hope to see some lift as our heritage Key Channel popularity increase (so please favorite our videos!)

Hot-Swap Options for YouTube Videos

In addition to finding a hot-swap for YouTube in the event that something random happens again, we also wanted a better way to publish to iTunes–which Blip.tv offers as part of it distro mix.

Youtube is so big = 1.2 billion streams a day and growing, that they just dont seem to care about servicing the smaller content creators. You need Youtube, but you also need some hot-swap options

Youtube is so big = 1.2 billion streams a day and growing, that they just don't seem to care about servicing the smaller content creators. You need Youtube, but you also need some hot-swap options

So first we had to make a quick tidy on how we even handle the Video files.  We set-up a Lacie NAS in our office to hold the final shows archive. We went for a 4terabyte rack mounted one, but actually you can get cheap 1tr desktop versions now also. Just make sure you keep back-ups!–as video seems to kill drives frequently enough.  Anyway, make an archive, organize all the show related stuff into folders.

Then in addition to posting to Youtube, also post the video to Blip.tv. It is a little more effort. Blip has an posting utility that works ok or you can use ftp.

Our site runs Drupal where we have a specific content type to post the videos and related information, descriptions (see an example). So to present the video to a site visitor we want to use the embed code from YouTube. Now we will also hold the embed code for Blip.tv in case we have to quickly switch over. We would just need to make a simple change on the Drupal code to present the blip.tv embedded player rather than YouTube.

Blip Does A lot More than YouTube — Distribution to iTunes

While I did send an email to Blip.tv people and still no reply–it would seem more likely to get someone on the phone from Blip than YouTube–which is impossible.  I even stumped up for the Pro Account, which is of course a nice show of support, to get the iTunes publishing capability. Publishing to iTunes is not so straightforward.  Blip will also flow your show across a lot of other sites, channels including aol, twitter, facebook, vimeo and internet archive. Interestingly they also send to Tivo and some hotel channels. See Blip.tv distribution info here. So if you want iTunes then Blip is an easy way, plus you get the additional benefit of other downstream audiences off their platform.

They also have a feed to YouTube. But as far as I can tell, the feed is to their Blip.tv channel on YouTube. I am not sure if this is so useful as it would mean our content would be on YouTube twice–deflecting the traffic from our channel and also annoying Google SEO. But if you didn’t have a website this might be a great option. Blip also will share the monetization from YouTube that only the larger YouTube content partners can get their paws on now.

So that’s our latest thinking about how best to publish, manage our video content using the big elephant YouTube but also watching out not to get stepped upon. If anyone has any other ideas, please share here. Any question drop them in the comments.

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30
Sep 09

US President Obama No Longer Visits the Pyramids on Youtube

It is a cold blast today to realize just how much we rely on Google–and further we are now wondering if they are they worthy of such trust? Today the answer is no way.

Our entire Heritage Key channel on Youtube was just shutdown, suspended and terminated–without warning, without clear reason. And it seems impossible to reach anyone at Youtube to even have a conversation about it. Sadly, the US President Obama will not be visiting the Great Pyramid on Youtube any longer.

No chance to see Obama enter the Pyramid any longer?

No chance to see Obama enter the Pyramid any longer?

In addition to losing access to all our content, we also immediately have lost the statistics and all the subsriber, friend, channel pick info. It just seems mad to blast the entire account. And isn’t that data ours?  Shouldn’t we be able to retrieve it somehow?

And what about the impact of having the black screen of death presented to all the people that might see what was embedded on sites around the web now? Is that damaging to our brand?

But I really get stuck on how Youtube handles this situation. No warning, no info and no one to talk to. Is there a mistake? They should fix it. Is it our fault, we could fix it if we knew. But it really seems like Google just doesn’t want to deal with the public.

youtube account suspended

It has been part of our strategy to post and promote our videos on Youtube. We want to try to catch part of the wave of 1.2 billion streams per day.  We have invested a lot of effort in organizing our content–which we commission, create or get approval to use–to meet the Youtube formats. We also have added captions to many of the videos. We were actually hoping to participate in their Content Partnership program, but we were advised that our traffic was not high enough yet.

But what is really inside that 1.2 billion number for our http://heritage-key.com site? In fact Youtube is so clogged with random content that I really wonder if we are getting above the noise. From our stats (mainly Google Analytics) we see most of the traffic on Youtube coming from our promotions–or SEO, mainly Google, but not natively inside Youtube.

There are many other ways to manage and distribute video across the web. Youtube is perhaps the biggest, but they way they treated us today, makes me wonder seriously if they are the best choice.

Alternatives to Youtube

Video Streaming Platforms: Hulu, Vimeo, Blip

Host your own using opensource viewer like Flowplayer

and iTunes (if you can figure out how to post something  to iTunes)

also I am wondering if Microsoft is pushing a new competitive service?? Like Bing is attacking Google’s core Search?

Wake-Up Call for Relying on Google

But golly-gee, don’t we now have a lot of eggs in the Google basket? Google has a lot of great/impressive tools, but is their approach to supporting them the right one?

My tools: gmail, calendar, search, google reader

On our Sites: Youtube, analytics, adsense, google maps, kml content for maps

And there is a lot of news about Google supplying data tools to governments where they can pull personal information for things like your medical records.

If Google is Youtube is Google, then can they pull your access to all your services without notice. Yikes! Time to make check all the back-ups.

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